1. How do I buy a piece — auction, offer, or direct purchase?
You havethree waysto acquire a work:Buy Now — purchase instantly at the listed price.Place a Bid — compete in a live or timed auction.Make an Offer/Request — propose your own price privately. The seller has 48 hours to accept, decline, or counter.All three options are available directly from each product page.
2. Are the artworks original or prints?
We offer both original artworks and high-quality prints. Each product page specifies whether the piece is an original or a reproduction.
3. How do I know if an artwork will fit my space?
Each product page includes detailed dimensions. We recommend measuring your space beforehand and using tools like AR preview apps to visualize the artwork in your home.
4. Can I retract a bid or offer once submitted?
Bids arelegally bindingand cannot be retracted once placed — in line with international auction standards. Offers submitted via "Make an Offer" can be withdrawnbeforethe seller responds. Please review all details carefully before committing.
5. Are there buyer's fees or hidden costs?
We believe in full transparency. A standardbuyer's premiumis added to the final hammer price in auction purchases — this percentage isclearly shown before you bid. The total cost including premium and shipping is always displayed at checkout. No surprises.
6. How do I know the artwork is authentic?
Every authentic piece comes with aCertificate of Authenticity (COA) issued by the artist or a recognized authority. All submissions go through an internal vetting process. For high-value works, independent appraisal reports are available upon request.
7. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs and delivery times vary based on your location and the selected artwork.
8. How long does shipping take?
Processing times vary depending on whether the artwork is in stock or made to order. Typically, domestic orders arrive within 5-7 business days, while international orders may take 10-30 business days.
9. What does "Private Collection" mean on a listing?
It means the seller is aprivate individual collectorwho prefers to remain anonymous — a standard and widely respected practice in the art world. The anonymity does not affect authenticity or legal title. Provenance documentation is still verified by our team.
10. Can I return or exchange an artwork?
We accept returns within 30 days of delivery for store credit or a refund, provided the artwork is in its original condition. Custom commissions and made-to-order pieces are final sale.
11. Do you offer custom commissions?
Yes! We collaborate with artists to create bespoke artwork tailored to your vision. Contact us for more details on commissioned pieces.
12. Can I sell or consign my artwork through MJ?
Absolutely — whether you are anartist or a private collector. Submit your piece through ourSell with Uspage. Our curatorial team will evaluate it and respond within 5 business days with a market estimate, reserve recommendation, and commission details.
12. How can I contact Lumin Art for further inquiries?
You can reach us via email at info@mjauction.art, mjauctiongallery@gmail.com, +1(786) 443-2534 through our contact form in Contact Page